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errors at bin\omero db script installation step

PostPosted: Fri Jan 22, 2010 7:16 pm
by ahar
Hi,
I've worked through installation of the prerequisites, setting the system environment variables and creating the database but when I run the "bin\omero db script" command I get the following:

c:\omero_dist>bin\omero db script
Error loading:c:\omero_dist\lib\python\omero\plugins\admin.py
Traceback (most recent call last):
File "c:\omero_dist\lib\python\omero\cli.py", line 996, in loadplugins
execfile( plugin, loc )
File "c:\omero_dist\lib\python\omero\plugins\admin.py", line 24, in <module>
import omero_ServerErrors_ice
File "c:\omero_dist\lib\python\omero_ServerErrors_ice.py", line 13, in <module
>
import Ice, IcePy, __builtin__
File "C:\Ice-3.3.1\python\Ice.py", line 19, in <module>
import IcePy
ImportError: DLL load failed: The specified module could not be found.
Error loading:c:\omero_dist\lib\python\omero\plugins\upload.py
Traceback (most recent call last):
File "c:\omero_dist\lib\python\omero\cli.py", line 996, in loadplugins
execfile( plugin, loc )
File "c:\omero_dist\lib\python\omero\plugins\upload.py", line 14, in <module>
import omero.util.originalfileutils;
File "c:\omero_dist\lib\python\omero\util\__init__.py", line 11, in <module>
import Ice
File "C:\Ice-3.3.1\python\Ice.py", line 19, in <module>
import IcePy
ImportError: DLL load failed: The specified module could not be found.
DLL load failed: The specified module could not be found.
c:\omero_dist>


I'm running 32-bit Windows Vista. Any suggestions on how to get past this problem?
Thanks

Re: errors at bin\omero db script installation step

PostPosted: Fri Jan 22, 2010 7:41 pm
by jmoore
It sounds like something has gone wrong with your Ice installation. Did you set add the Ice directory to your PATH variable? What's the value of "set PATH" in the console? Also, can you execute "icegridnode --version"?

Re: errors at bin\omero db script installation step

PostPosted: Sat Jan 23, 2010 1:17 am
by ahar
Thanks. I'll check those and get back to you.
If a problem with Ice is suspected, could someone kindly confirm exactly which of the downloads at http://www.zeroc.com/download.html I should be using?
Thanks

Re: errors at bin\omero db script installation step

PostPosted: Sat Jan 23, 2010 8:42 am
by jmoore
It depends mostly on which Python version you installed. The instructions at https://www.openmicroscopy.org/site/support/omero4/server/install-windows suggest using Python 2.5 and http://www.zeroc.com/download/Ice/3.3/Ice-3.3.1-VC80.msi. If, however you are using Python 2.6, then you will need Ice-3.3.1-VC90.msi.

Re: errors at bin\omero db script installation step

PostPosted: Sat Jan 23, 2010 11:04 am
by ahar
A-ha! I've used Ice-3.3.1-VC80.msi with Python 2.6.
Thanks

Re: errors at bin\omero db script installation step

PostPosted: Mon Jan 25, 2010 12:21 pm
by ahar
I managed to complete the installation steps once I installed Python 2.5.4.4
How does this look? That "not found" doesn't look good...
Thanks

c:\omero_dist>bin\omero admin diagnostics

================================================================================

OMERO Diagnostics Beta-4.1.1-r5927-b91
================================================================================


Commands: java -version 1.6.0 (C:\Windows\system32\java.E
XE)
Commands: python -V 2.5.4 (C:\Python25\python.EXE)
Commands: icegridnode --version 3.3.1 (C:\Ice-3.3.1\bin\icegridno
de.EXE)
Commands: icegridadmin --version 3.3.1 (C:\Ice-3.3.1\bin\icegridad
min.EXE)
Commands: psql --version not found :!:

Server: icegridnode running
Server: Blitz-0 active (pid = 2832, enabled)
Server: DropBox inactive (disabled)
Server: FSServer inactive (disabled)
Server: Indexer-0 active (pid = 2868, enabled)
Server: OMERO.Glacier2 active (pid = 2908, enabled)
Server: OMERO.IceStorm active (pid = 2928, enabled)
Server: Processor-0 active (pid = 2940, enabled)
Server: Tables-0 inactive (disabled)
Server: TestDropBox inactive (enabled)
Server: Web inactive (enabled)

Log dir: c:\omero_dist\var\log exists

Log files: Blitz-0.log 39.0 KB errors=4 warnings=3

Log files: DropBox.log 1.0 KB errors=4 warnings=0

Log files: FSServer.log 1.0 KB errors=2 warnings=0

Log files: Indexer-0.log 57.0 KB
Log files: OMEROweb.log n/a
Log files: Processor-0.log 2.0 KB errors=0 warnings=1

Log files: Tables-0.log n/a
Log files: TestDropBox.log n/a
Log files: master.err 0.0 KB
Log files: master.out 0.0 KB
Log files: Total size 0.10 MB

c:\omero_dist>

Re: errors at bin\omero db script installation step

PostPosted: Mon Jan 25, 2010 1:04 pm
by jmoore
The "not found" for psql isn't really a problem, since it only implies that you didn't add the Postgres directory to your PATH.
Code: Select all
Server: Blitz-0 active (pid = 2832, enabled)
is what we're looking for since it says that the server is up and running. But there's the possibility that something went wrong:
Code: Select all
Log files: Blitz-0.log 39.0 KB errors=4 warnings=3
Have you been able to access your server?

Re: errors at bin\omero db script installation step

PostPosted: Mon Jan 25, 2010 3:35 pm
by ahar
I'd need to create users with OMERO.webadmin first would I?
I ran through the instructions for setting up that and although they say to ignore the error you get after the server start Web command, the omero admin diagnostics output returns:
Server: Web activation timed out (pid = 3564, enabled)

I guess that can't be right?

I can get the OMERO.web login screen but when I enter the username and password I configured with bin\omero web settings it gives the error
Error: Connection not available, please check your user name and password.

Re: errors at bin\omero db script installation step

PostPosted: Mon Jan 25, 2010 9:53 pm
by cxallan
Yes, you'll need to create a user via OMERO.WebAdmin. The default username is root and its password is whatever you assigned during database creation. The username and password you set up using bin/omero web settings is purely for the Django administration interface.

You can read more about what all the accounts are and what they mean here:

https://www.openmicroscopy.org/site/sup ... #section-2

Re: errors at bin\omero db script installation step

PostPosted: Tue Jan 26, 2010 11:12 am
by ahar
Hi,
Now I'm getting somewhere. I should have read that password information rather than assuming....
I'm just setting this up for others to use so I'll get someone to check it's all working at the client end.
Thanks for all the assistance.