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Access to OMERO.web not working after server reboot

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Access to OMERO.web not working after server reboot

Postby foisys » Wed Mar 18, 2015 2:49 pm

Hi,

We have been using an Omero.web instance from OMERO 5.0.0 (I know, an upgrade should be performed...) on a server that we needed to reboot. After reboot, OMERO.web starts ok (according to log) but access via any browser in out lab on port 4080 just hangs there... When I query OMERO.web, i get this:

OMERO.web status... [RUNNING] (PID 8189)

Accessing the server via either Fiji's OMERO plugin or OMERE.insight works a-ok though.

Any idea to troubleshoot this?

Best regards

S. Foisy, Ph. D.
Montreal Heart Institute
Montreal, Qc
Canada
foisys
 
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Re: Access to OMERO.web not working after server reboot

Postby manics » Wed Mar 18, 2015 4:32 pm

Hi

Are you running OMERO.web in a production configuration using e.g. Nginx/Apache? Or in development mode?

Could you give us some information about your operating system, and paste the output of:

`omero admin diagnostics`
`omero config get` (Blank out any passwords)

Thanks, Simon
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manics
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Location: Dundee


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