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scripting movie error

PostPosted: Fri Jan 21, 2011 1:23 am
by jennBakal
hi,

i was trying to watch

the movie about Image Processing from the 4.2 section of the Feature List page, and there is no video, only sound.

thanks,
jenn

Re: scripting movie error

PostPosted: Fri Jan 21, 2011 7:33 am
by jburel
Thanks
We will have a look and see what's the problem is.

jmarie

Re: scripting movie error

PostPosted: Fri Jan 21, 2011 7:35 am
by wmoore
It works for me!

Do you have the same problem with any other movies?
Are you on a PC? Mac? something else?

Cheers,

Will

Re: scripting movie error

PostPosted: Fri Jan 21, 2011 1:52 pm
by jennBakal
i'm currently using a laptop with Windows 7, using Windows Media Player to open the movies. i didn't have trouble with any of the other ones i tried watching.

thanks,
jenn

Re: scripting movie error

PostPosted: Thu Feb 03, 2011 1:35 pm
by bwzloranger
Hi there,

I've also checked this over on a windows 7 install and was able to view the tutorial movies both in Quicktime and Windows Media player. Typically these sorts of errors are the result of a missing Codec. As an easy fix, I would recommend installing quicktime, which should be able to play our tutorial videos.

Cheers and hope that helps,

Brian Loranger
OMERO Development Team.