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Fixing Error 404 on OMERO Web

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Fixing Error 404 on OMERO Web

Postby drvtechnologies » Fri Jun 09, 2017 6:52 pm

I am trying to deploy the omero web server but have encountered some issues. Currently the OMERO.web status says the server is running but attempting to access through the web browser gives a 404. This seems to be a known issue:

http://www.openmicroscopy.org/site/supp ... e-http-404

However I am not sure how to address it. Thanks in advance for any guidance!
drvtechnologies
 
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Joined: Mon Jan 30, 2017 4:19 pm

Re: Fixing Error 404 on OMERO Web

Postby kennethgillen » Fri Jun 09, 2017 10:18 pm

Hi,

To help your case, the community would need some more details to see what's going on:

OS (and version)
Web server (and version)

Details of your setup, including OMERO version, output of
Code: Select all
omero admin diagnostics
and
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omero config get --hide-password
and your web server logs
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/var/log/(nginx|httpd|apache2)/


The page you link to seems to suggest there may be some configuration for your webserver already, which is overriding OMERO.web's own config. So you may need to comment out any default `location /` in your web server config. (e.g. for me, I've seen a fresh install of `epel` nginx having it's own default config which needed some editing before the OMERO.web nginx config would kick in.)

If you let us know what web server you're using, and can potentially upload or share the configuration, we can probably take a look at that, to see if that is indeed the case.

If you're still getting nowhere, your web server config would also be good to eyeball e.g.
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/etc/nginx/nginx.conf

Code: Select all
/etc/nginx/conf.d/*.conf



All the best,

Kenny
kennethgillen
 
Posts: 254
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