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Re: Can not see image thumbnail in workspace
Posted:
Tue Oct 30, 2018 11:36 pm
by rgozim
Hi Jordi,
Thanks for the information and sending through the sample files.
This is going to be quite involved to find what's causing the issue. I'll have a look into it and see if I can reproduce what you have seen.
Riad
Re: Can not see image thumbnail in workspace
Posted:
Wed Oct 31, 2018 10:05 am
by jordi
Hi Riad,
Thank you very much I really appreciate it.
Best,
Jordi
Re: Can not see image thumbnail in workspace
Posted:
Wed Oct 31, 2018 4:42 pm
by rgozim
Hi Jordi,
I've been looking for the files you uploaded, but can't seem to find them on our server.
The QA ticket doesn't seem to have any attachments included:
https://www.openmicroscopy.org/qa2/qa/feedback/21824/Could you create another QA ticket and try to upload the files again?
Thanks,
Riad
Re: Can not see image thumbnail in workspace
Posted:
Wed Oct 31, 2018 7:35 pm
by jordi
Hi Riad,
I think I did it correctly now, please see the feedback ID 27052.
I uploaded both images as well as the .xdce file that our microscope (IN Cell Analyzer 2200) creates with coordinates, etc.
Thanks!
Best,
Jordi
Re: Can not see image thumbnail in workspace
Posted:
Fri Nov 02, 2018 5:35 pm
by rgozim
Hi Jordi,
Thanks for sending through the files.
Could you tell us what version of OMERO server you are running?
I tried a number of different steps to reproduce the issue you screenshot'd, however to no avail.
I created a read-annotate group with an admin and non-admin user. As the admin I imported the images you provided. Logged in as the non-admin user on OMERO web and I was able to view the images (not all wells have associated .tiff files) imported by the admin.
- Screenshot 2018-11-02 at 17.32.13.png (211.21 KiB) Viewed 1672 times
Are there any steps I am missing, or could you suggest a workflow to reproduce what you have seen?
Big thanks,
Riad
Re: Can not see image thumbnail in workspace
Posted:
Fri Nov 02, 2018 7:37 pm
by jordi
Hi Riad,
Your workflow sounds good to me, the only thing I can think of is if I am not the right type of admin. Please see the screenshot attached, should I be full Administrator to properly see the images?
As for the version of OMERO server, where can I see that?
Thanks again!
Best,
Jordi
Re: Can not see image thumbnail in workspace
Posted:
Sat Nov 03, 2018 11:39 am
by jordi
Hi again,
The version of the OMERO server is 5.4.7
Any ideas?
Thanks!!
Best,
Jordi
Re: Can not see image thumbnail in workspace
Posted:
Fri Nov 09, 2018 10:06 am
by rgozim
Hi Jordi,
Thanks for posting your configuration and letting me know the server version.
I previously tested as a full admin against OMERO server 5.4.7. I will try again today using the same Admin settings that you are using.
Many thanks,
Riad
Re: Can not see image thumbnail in workspace
Posted:
Fri Nov 09, 2018 10:34 am
by jordi
Thanks Riad!
Looking forward to know the outcome.
Best,
Jordi
Re: Can not see image thumbnail in workspace
Posted:
Fri Nov 09, 2018 9:58 pm
by rgozim
Hi Jordi,
Just to update you, I tested the same steps as before but this time using an "admin with restricted privileges" and OMERO server 5.4.9.
I couldn't reproduce the error you saw using our latest releases.
On Monday I'll try again against OMERO server 5.4.7
Have a great weekend,
Riad