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Can´t login to omero.insight and omero.importer

PostPosted: Mon Feb 15, 2010 3:39 pm
by NUser
I get the message like this on the troubleshooting page.
Failed to log onto Omero...

But I don´t have a firewall installed because I work on a test computer.
So this can´t be the problem.
Have You an idea what else can be the problem?
I can login to the webadmin site and the webclient site and I create a new user. Only the importer.exe and the insight.exe don´t work.

Greetings
Nadine

Re: Can´t login to omero.insight and omero.importer

PostPosted: Tue Feb 16, 2010 8:44 am
by cxallan
Are you trying to do everything on the same machine or connect from another machine?

Re: Can´t login to omero.insight and omero.importer

PostPosted: Tue Feb 16, 2010 9:11 am
by NUser
Everything on the same machine

Re: Can´t login to omero.insight and omero.importer

PostPosted: Wed Feb 17, 2010 3:20 pm
by cxallan
Are you sure you are using the right username and password? Have you read this page?

http://www.openmicroscopy.org/site/supp ... #section-2

Re: Can´t login to omero.insight and omero.importer

PostPosted: Mon Feb 22, 2010 8:18 am
by NUser
Yes, I read this page and I had the right password. It was a port problem. But now it works.
Thanks a lot for your help.
Greetings
Nadine