OMERO Web - webpage not found

[kennethgillen]

Hi Blair,

I'll answer the quick ones first:

Potential permissions issues:
- The default avatar is broken for new users. Uploading a new avatar will save properly, but the default is currently broken. Also, attempting to crop a new avatar causes a server 500 error page.

If I hadn't seen this before, I'd be asking for the contents of the server 500 error page - always useful for us. But in fact, this looks like PILLOW is missing from your install.

http://trac.openmicroscopy.org/ome/ticket/12328 - I submitted this one some time back to the team for one of our own test servers where I witnessed exactly this.

- Images appear to be uploading fine and are viewable in merged mode; however, Split Channel mode sits in the Loading state with a broken image.

This also points to a missing PILLOW installation. See https://www.openmicroscopy.org/site/sup ... -libraries

Hopefully double checking your PILLOW install is good (an issue I came across on CentOS was missing PILLOW prerequisites, so although the PILLOW install seemed complete, it was missing major functionality since I hadn't made sure it's own prerequisites were there - this is well documented here: http://pillow.readthedocs.org/en/latest ... ation.html).

All the best,

Kenny

[mtbc]

Blair, you are correct: the Pixels/ directory is created only when necessary. With OMERO.fs, i.e. version 5.0 onward, this will typically be only when you import a large image in a format that has no subresolutions included in the file, for instance an enormous JPEG. It is okay to create this empty directory in advance, just so long as the OMERO.server processes can write files into it.

Cheers,
Mark