Can not see image thumbnail in workspace

[rgozim]

Hi Jordi,

Thanks for the information and sending through the sample files.

This is going to be quite involved to find what's causing the issue. I'll have a look into it and see if I can reproduce what you have seen.

Riad

[jordi]

Hi Riad,

Thank you very much I really appreciate it.

Best,

Jordi

[rgozim]

Hi Jordi,

I've been looking for the files you uploaded, but can't seem to find them on our server.

The QA ticket doesn't seem to have any attachments included:
https://www.openmicroscopy.org/qa2/qa/feedback/21824/

Could you create another QA ticket and try to upload the files again?

Thanks,
Riad

[jordi]

Hi Riad,

I think I did it correctly now, please see the feedback ID 27052.

I uploaded both images as well as the .xdce file that our microscope (IN Cell Analyzer 2200) creates with coordinates, etc.

Thanks!

Best,

Jordi

[rgozim]

Hi Jordi,

Thanks for sending through the files.

Could you tell us what version of OMERO server you are running?

I tried a number of different steps to reproduce the issue you screenshot'd, however to no avail.

I created a read-annotate group with an admin and non-admin user. As the admin I imported the images you provided. Logged in as the non-admin user on OMERO web and I was able to view the images (not all wells have associated .tiff files) imported by the admin.

Screenshot 2018-11-02 at 17.32.13.png (211.21 KiB) Viewed 1672 times

Are there any steps I am missing, or could you suggest a workflow to reproduce what you have seen?

Big thanks,
Riad

[jordi]

Hi Riad,

Your workflow sounds good to me, the only thing I can think of is if I am not the right type of admin. Please see the screenshot attached, should I be full Administrator to properly see the images?

As for the version of OMERO server, where can I see that?

Thanks again!

Best,

Jordi

[jordi]

Hi again,

The version of the OMERO server is 5.4.7

Any ideas?

Thanks!!

Best,

Jordi

[rgozim]

Hi Jordi,

Thanks for posting your configuration and letting me know the server version.

I previously tested as a full admin against OMERO server 5.4.7. I will try again today using the same Admin settings that you are using.

Many thanks,
Riad

[jordi]

Thanks Riad!

Looking forward to know the outcome.

Best,

Jordi

[rgozim]

Hi Jordi,

Just to update you, I tested the same steps as before but this time using an "admin with restricted privileges" and OMERO server 5.4.9.

I couldn't reproduce the error you saw using our latest releases.

On Monday I'll try again against OMERO server 5.4.7

Have a great weekend,

Riad