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OMERO.web error: .lock file being used by another process

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OMERO.web error: .lock file being used by another process

Postby kmdouglass » Fri Apr 04, 2014 8:51 am

Hi all,
I'm attempting to start OMERO.web after configuring it to run on IIS7.5 as detailed in the System Administrator documents.

After the setup, I attempted to run the web server in a command prompt with administrator rights. However, I received the following error (debug has been turned on, scroll to the end of this output for the error message).

The development Django server will work, however.

Code: Select all
C:\OMERO.server>bin\omero web start
INFO:__main__:Application Starting...
INFO:root:Processing custom settings for module omeroweb.settings
DEBUG:omeroweb.settings:ADMINS = [] (source:default)
DEBUG:omeroweb.settings:ALLOWED_HOSTS = [u'*'] (source:default)
DEBUG:omeroweb.settings:APPLICATION_SERVER = 'fastcgi-tcp' (source:omero.web.app
lication_server)
DEBUG:omeroweb.settings:APPLICATION_SERVER_HOST = '0.0.0.0' (source:default)
DEBUG:omeroweb.settings:APPLICATION_SERVER_MAX_REQUESTS = 400 (source:default)
DEBUG:omeroweb.settings:APPLICATION_SERVER_PORT = '4080' (source:default)
DEBUG:omeroweb.settings:ADDITIONAL_APPS = [] (source:default)
DEBUG:omeroweb.settings:CACHES = {u'default': {u'BACKEND': u'django.core.cache.b
ackends.dummy.DummyCache'}} (source:default)
DEBUG:omeroweb.settings:DATABASES = {} (source:default)
DEBUG:omeroweb.settings:DEBUG = True (source:omero.web.debug)
DEBUG:omeroweb.settings:EMAIL_HOST = None (source:default)
DEBUG:omeroweb.settings:EMAIL_HOST_PASSWORD = u'********************' (source:de
fault)
DEBUG:omeroweb.settings:EMAIL_HOST_USER = None (source:default)
DEBUG:omeroweb.settings:EMAIL_PORT = None (source:default)
DEBUG:omeroweb.settings:EMAIL_SUBJECT_PREFIX = '[OMERO.web] ' (source:default)
DEBUG:omeroweb.settings:EMAIL_USE_TLS = False (source:default)
DEBUG:omeroweb.settings:FORCE_SCRIPT_NAME = None (source:default)
DEBUG:omeroweb.settings:INDEX_TEMPLATE = None (source:default)
DEBUG:omeroweb.settings:LOGDIR = 'C:/OMERO.server/var/log' (source:default)
DEBUG:omeroweb.settings:LOGIN_VIEW = 'weblogin' (source:default)
DEBUG:omeroweb.settings:NANOXML_JAR = 'nanoxml.jar' (source:default)
DEBUG:omeroweb.settings:OPEN_ASTEX_MAX_SIDE = 400 (source:default)
DEBUG:omeroweb.settings:OPEN_ASTEX_MAX_VOXELS = 27000000 (source:default)
DEBUG:omeroweb.settings:OPEN_ASTEX_MIN_SIDE = 20 (source:default)
DEBUG:omeroweb.settings:PING_INTERVAL = 60000 (source:default)
DEBUG:omeroweb.settings:PUBLIC_CACHE_ENABLED = False (source:default)
DEBUG:omeroweb.settings:PUBLIC_CACHE_KEY = u'********************' (source:defau
lt)
DEBUG:omeroweb.settings:PUBLIC_CACHE_TIMEOUT = 86400 (source:default)
DEBUG:omeroweb.settings:PUBLIC_ENABLED = False (source:default)
DEBUG:omeroweb.settings:PUBLIC_PASSWORD = u'********************' (source:defaul
t)
DEBUG:omeroweb.settings:PUBLIC_SERVER_ID = 1 (source:default)
DEBUG:omeroweb.settings:PUBLIC_URL_FILTER = <_sre.SRE_Pattern object at 0x000000
0004BE0DD8> (source:default)
DEBUG:omeroweb.settings:PUBLIC_USER = None (source:default)
DEBUG:omeroweb.settings:SCRIPTS_TO_IGNORE = [u'\\omero\\figure_scripts\\Movie_Fi
gure.py', u'\\omero\\figure_scripts\\Split_View_Figure.py', u'\\omero\\figure_sc
ripts\\Thumbnail_Figure.py', u'\\omero\\figure_scripts\\ROI_Split_Figure.py', u'
\\omero\\export_scripts\\Make_Movie.py', u'\\omero\\setup_scripts\\FLIM_initiali
se.py', u'\\omero\\import_scripts\\Populate_ROI.py'] (source:default)
DEBUG:omeroweb.settings:SEND_BROKEN_LINK_EMAILS = True (source:default)
DEBUG:omeroweb.settings:SERVER_EMAIL = None (source:default)
DEBUG:omeroweb.settings:SERVER_LIST = [[u'localhost', 4064, u'omero']] (source:d
efault)
DEBUG:omeroweb.settings:SESSION_ENGINE = 'django.contrib.sessions.backends.cache
' (source:omero.web.session_engine)
DEBUG:omeroweb.settings:STATIC_URL = '/static/' (source:default)
DEBUG:omeroweb.settings:STATICFILES_DIRS = [] (source:default)
DEBUG:omeroweb.settings:CENTER_PLUGINS = [] (source:default)
DEBUG:omeroweb.settings:UI_MENU_DROPDOWN = {u'ALL': u'All members', u'COLLEAGUES
': u'Members', u'LEADERS': u'Owners'} (source:default)
DEBUG:omeroweb.settings:RIGHT_PLUGINS = [[u'Acquisition', u'webclient/data/inclu
des/right_plugin.acquisition.js.html', u'metadata_tab'], [u'Preview', u'webclien
t/data/includes/right_plugin.preview.js.html', u'preview_tab']] (source:default)

DEBUG:omeroweb.settings:TOP_LINKS = [] (source:default)
DEBUG:omeroweb.settings:VIEWER_INITIAL_ZOOM_LEVEL = None (source:default)
DEBUG:omeroweb.settings:WEBGATEWAY_CACHE = None (source:default)
DEBUG:omeroweb.settings:WEBSTART_CLASS = 'org.openmicroscopy.shoola.Main' (sourc
e:default)
DEBUG:omeroweb.settings:WEBSTART_HEAP = '1024m' (source:default)
DEBUG:omeroweb.settings:WEBSTART_HOMEPAGE = 'http://www.openmicroscopy.org' (sou
rce:default)
DEBUG:omeroweb.settings:WEBSTART_HOST = 'localhost' (source:default)
DEBUG:omeroweb.settings:WEBSTART_ICON = 'webstart/img/icon-omero-insight.png' (s
ource:default)
DEBUG:omeroweb.settings:WEBSTART_JAR = 'omero.insight.jar' (source:default)
DEBUG:omeroweb.settings:WEBSTART_PORT = '4064' (source:default)
DEBUG:omeroweb.settings:WEBSTART_TITLE = 'OMERO.insight' (source:default)
DEBUG:omeroweb.settings:WEBSTART_VENDOR = 'The Open Microscopy Environment' (sou
rce:default)
DEBUG:omeroweb.settings:INSTALLED_APPS=[('django.contrib.staticfiles', 'django.c
ontrib.auth', 'django.contrib.contenttypes', 'django.contrib.sessions', 'django.
contrib.sites', 'omeroweb.feedback', 'omeroweb.webadmin', 'omeroweb.webclient',
'omeroweb.webgateway', 'omeroweb.webtest', 'omeroweb.webredirect', 'omeroweb.web
start')]

0 static files copied, 818 unmodified.
Starting OMERO.web...
WARNING: Unless you **really** know what you are doing you should NOT be
using bin\omero web start on Windows with FastCGI.

[OK]
ERROR:omero.util.TempFileManager:rmtree error: remove('C:\Users\douglass\AppData
\Roaming\omero\tmp\omero_douglass\1180\.lock') => [Error 32] The process cannot
access the file because it is being used by another process: u'C:\\Users\\dougla
ss\\AppData\\Roaming\\omero\\tmp\\omero_douglass\\1180\\.lock'
ERROR:omero.util.TempFileManager:rmtree error: rmdir('C:\Users\douglass\AppData\
Roaming\omero\tmp\omero_douglass\1180') => [Error 145] The directory is not empt
y: u'C:\\Users\\douglass\\AppData\\Roaming\\omero\\tmp\\omero_douglass\\1180'


I checked and noted that both my user account and the administrator have full access rights to C:\Users\douglass\AppData\Roaming\omero\tmp\omero_douglass\1180\

My system details, software versions, and OMERO admin diagnostics output is below.

Could anyone explain how to fix this problem? Thanks!

Kyle

----------

Software versions

(All are 64 bit except when the 64 bit binaries are not available.)
    Java SE Development Kit 7u51
    Python 2.6.6
    Ice 3.4.2
    PostgreSQL 9.3.3
    IIS 7.5.7600.16385

----------

System details

    Dell Precision 7500
    Windows Server 2008 R2 Enterprise w/Service Pack 1, 64 bit
    Intel Xeon X5690 3.47 GHz
    48.0 GB RAM

----------

OMERO Diagnostics

Code: Select all
C:\OMERO.server>bin\omero admin diagnostics

================================================================================

OMERO Diagnostics 5.0.0-ice34-b19
================================================================================


Commands:   java -version                  1.7.0     (C:\Windows\SysWOW64\java.E
XE)
Commands:   python -V                      2.6.6     (C:\Python26\python.EXE)
Commands:   icegridnode --version          3.4.2     (C:\ZeroC\Ice-3.4.2\bin\x64
\icegridnode.EXE)
Commands:   icegridadmin --version         3.4.2     (C:\ZeroC\Ice-3.4.2\bin\x64
\icegridadmin.EXE)
Commands:   psql --version                 9.3.3     (C:\Program Files\PostgreSQ
L\9.3\bin\psql.EXE)

Server:     icegridnode                    running
Server:     Blitz-0                        active (pid = 6316, enabled)
Server:     DropBox                        inactive (disabled)
Server:     FileServer                     active (pid = 4940, enabled)
Server:     Indexer-0                      active (pid = 4944, enabled)
Server:     MonitorServer                  inactive (disabled)
Server:     OMERO.Glacier2                 active (pid = 4704, enabled)
Server:     OMERO.IceStorm                 active (pid = 1632, enabled)
Server:     PixelData-0                    active (pid = 720, enabled)
Server:     Processor-0                    active (pid = 6760, enabled)
Server:     Tables-0                       active (pid = 6312, enabled)
Server:     TestDropBox                    inactive (enabled)
Server:     OMERO.master                   active (running as LocalSystem)

OMERO:      SSL port                       4064
OMERO:      TCP port                       4063

Log dir:    C:\OMERO.server\var\log        exists

Log files:  Blitz-0.log                    7.0 MB        errors=55   warnings=35

Log files:  DropBox.log                    12.0 KB       errors=48   warnings=0

Log files:  FileServer.log                 5.0 KB
Log files:  Indexer-0.log                  5.0 MB        errors=70   warnings=29

Log files:  MonitorServer.log              14.0 KB       errors=32   warnings=0

Log files:  OMEROweb.log                   343.0 KB      errors=39   warnings=1

Log files:  OMEROweb_request.log           2.0 KB        errors=6    warnings=0

Log files:  PixelData-0.log                164.0 KB      errors=70   warnings=28

Log files:  Processor-0.log                94.0 KB       errors=40   warnings=29

Log files:  Tables-0.log                   99.0 KB       errors=40   warnings=29

Log files:  TestDropBox.log                n/a
Log files:  master.err                     0.0 KB
Log files:  master.out                     0.0 KB
Log files:  Total size                     13.23 MB


Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:OMERO_TEMPDIR=(unset)
Environment:PATH=C:\Python26;C:\Program Files (x86)\GnuWin32\bin;C:\Program File
s\PostgreSQL\9.3\bin;C:\Windows\SysWOW64;C:\Program Files (x86)\Common Files\Int
el\Shared Libraries\redist\ia32\mpirt;C:\Program Files (x86)\Common Files\Intel\
Shared Libraries\redist\ia32\compiler;C:\Windows\system32;C:\Windows;C:\Windows\
System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Micro
soft\Web Platform Installer\;C:\Program Files (x86)\Microsoft ASP.NET\ASP.NET We
b Pages\v1.0\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program F
iles\Microsoft Windows Performance Toolkit\;C:\Program Files (x86)\QuickTime\QTS
ystem\;C:\Program Files (x86)\MiKTeX 2.9\miktex\bin\;C:\Program Files\MATLAB\R20
13b\runtime\win64;C:\Program Files\MATLAB\R2013b\bin;C:\ZeroC\Ice-3.4.2\bin\x64;
C:\Ruby193\bin
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)

OMERO data dir: 'C:\\OMERO'     Exists? True    Is writable? True
OMERO temp dir: 'C:\Users\douglass\AppData\Roaming\omero\tmp'   Exists? True
Is writable? True   (Size: 0)
OMERO.web status... [NOT STARTED]


----------

My thoughts:

Could the problem come from unset environment variables, like OMERO_TEMPDIR?

In the documentation for the IIS setup (found here: https://www.openmicroscopy.org/site/support/omero5/sysadmins/windows/install-web.html#using-iis), there's a curious command involving the Django web server. I would have thought that we should be setting configuration properties related to IIS. I copied the command set straight from the docs and pasted it below:

Code: Select all
C:\omero_dist>bin\omero config set omero.web.session_engine "django.contrib.sessions.backends.cache"

C:\omero_dist>bin\omero config set omero.web.cache_backend "file://C:/windows/temp/"

C:\omero_dist>bin\omero web iis


Finally, this may perhaps relate to a current thread on the listserv, where someone else is trying to get OMERO.web running on a very similar system: http://lists.openmicroscopy.org.uk/pipermail/ome-users/2014-April/004324.html
kmdouglass
 
Posts: 17
Joined: Mon Mar 10, 2014 2:00 pm
Location: Lausanne, Switzerland

Re: OMERO.web error: .lock file being used by another proces

Postby atarkowska » Fri Apr 04, 2014 9:52 am

Hi Kyle

Thanks for reporting your issues. We have just noticed issues in OMERO 5 with django cache backend on Windows. Could you try to unset the following:

Code: Select all
C:\omero_dist>bin\omero config set omero.web.session_engine
C:\omero_dist>bin\omero config set omero.web.cache_backend


Please let me know if that helps

Ola
atarkowska
 
Posts: 327
Joined: Mon May 18, 2009 12:44 pm

Re: OMERO.web error: .lock file being used by another proces

Postby kmdouglass » Fri Apr 04, 2014 10:15 am

Hi Ola,
Thanks for your reply.

Could you try to unset the following:

C:\omero_dist>bin\omero config set omero.web.session_engine
C:\omero_dist>bin\omero config set omero.web.cache_backend


I tried this but I still receive the same error.

Kyle
kmdouglass
 
Posts: 17
Joined: Mon Mar 10, 2014 2:00 pm
Location: Lausanne, Switzerland

Re: OMERO.web error: .lock file being used by another proces

Postby atarkowska » Fri Apr 04, 2014 11:12 am

kmdouglass wrote:Hi all,
I'm attempting to start OMERO.web after configuring it to run on IIS7.5 as detailed in the System Administrator documents.

...

The development Django server will work, however.

[code]C:\OMERO.server>bin\omero web start
INFO:__main__:Application Starting...
INFO:root:Processing custom settings for module omeroweb.settings
DEBUG:omeroweb.settings:ADMINS = [] (source:default)
DEBUG:omeroweb.settings:ALLOWED_HOSTS = [u'*'] (source:default)
DEBUG:omeroweb.settings:APPLICATION_SERVER = 'fastcgi-tcp' (source:omero.web.app
lication_server)


Reading again, which server you exactly wish to run? Does the development server starts and let you to log in successfully? When you see the problem with running development server or IIS?

Ola
atarkowska
 
Posts: 327
Joined: Mon May 18, 2009 12:44 pm

Re: OMERO.web error: .lock file being used by another proces

Postby kmdouglass » Fri Apr 04, 2014 11:25 am

Ola,

Reading again, which server you exactly wish to run? Does the development server starts and let you to log in successfully? When you see the problem with running development server or IIS?


Sorry for not being clear. I wish to start the IIS server. I can log into the development server, but only after I run the set of commands you mentioned in your first reply.

This new problem is with trying to start OMERO.web on the IIS server.

Thanks!
Kyle
kmdouglass
 
Posts: 17
Joined: Mon Mar 10, 2014 2:00 pm
Location: Lausanne, Switzerland

Re: OMERO.web error: .lock file being used by another proces

Postby kmdouglass » Fri Apr 04, 2014 11:49 am

One thought: maybe I'm mistaken and I don't need to run the following command to start OMERO.web on IIS:

Code: Select all
bin\omero web start


Regardless, after setting up the server as detailed in the documentation, I receive the same 500-Internal server error when I try to access http://localhost/omero that Jason Kotecki got: http://lists.openmicroscopy.org.uk/pipermail/ome-users/2014-April/004324.html

I'll read through that e-mail chain more closely and see if I can't nail down the problem.

Kyle
kmdouglass
 
Posts: 17
Joined: Mon Mar 10, 2014 2:00 pm
Location: Lausanne, Switzerland

Re: OMERO.web error: .lock file being used by another proces

Postby Lipplab » Fri Apr 04, 2014 3:49 pm

Hi,
I just thought I'd post it here too. I disabled the 32 bit support in IIs and removed the session_engine "django ...".

Now the website is displayed and I can login. More info in my thread.

Best regards

Benjamin
Lipplab
 
Posts: 54
Joined: Thu Sep 12, 2013 9:56 am

Re: OMERO.web error: .lock file being used by another proces

Postby kmdouglass » Fri Apr 04, 2014 4:26 pm

I just thought I'd post it here too. I disabled the 32 bit support in IIs and removed the session_engine "django ...".


Thanks Benjamin.

Disabling 32-bit support does indeed solve my problem. I can now log into the OMERO.web interface from both localhost/omero and by accessing the server's web interface from other computers on my network.

Kyle
kmdouglass
 
Posts: 17
Joined: Mon Mar 10, 2014 2:00 pm
Location: Lausanne, Switzerland

Re: OMERO.web error: .lock file being used by another proces

Postby VPrevosto » Tue Jul 28, 2015 12:02 am

Hi everyone,
I'd like to revive this thread as I appear to have the exact same issue, but can't manage to fix it.
I did not have that issue with starting Omero.web on my previous install (5.0.8). It just happens now that I have upgraded to 5.1.2.
As with the original post on this thread, the error occurs only with connecting to IIS, not Django.
Here's the error returned from the command prompt:
Code: Select all
D:\OmeroAdmin>omero web start
Post-processed 'omeroweb.viewer.min.css' as 'omeroweb.viewer.min.css'
Post-processed 'omeroweb.viewer.min.js' as 'omeroweb.viewer.min.js'

0 static files copied, 683 unmodified, 2 post-processed.
Clearing expired sessions. This may take some time...
[OK]
Starting OMERO.web...
WARNING: Unless you **really** know what you are doing you should NOT be
using bin\omero web start on Windows with FastCGI.

[OK]
ERROR:omero.util.TempFileManager:rmtree error: remove('C:\TEMP\omero_Vincent\223
88\.lock') => [Error 32] The process cannot access the file because it is being
used by another process: u'C:\\TEMP\\omero_Vincent\\22388\\.lock'
ERROR:omero.util.TempFileManager:rmtree error: rmdir('C:\TEMP\omero_Vincent\2238
8') => [Error 145] The directory is not empty: u'C:\\TEMP\\omero_Vincent\\22388'


And here's the omero diagnostic:
Code: Select all
================================================================================

OMERO Diagnostics 5.1.2-ice35-b45
================================================================================


Commands:   java -version                  1.8.0     (C:\ProgramData\Oracle\Java
\javapath\java.EXE)
Commands:   python -V                      2.7.8     (C:\Anaconda\python.EXE --
2 others)
Commands:   icegridnode --version          3.5.1     (C:\Ice\Ice35\bin\icegridno
de.EXE)
Commands:   icegridadmin --version         3.5.1     (C:\Ice\Ice35\bin\icegridad
min.EXE)
Commands:   psql --version                 9.4.4     (C:\Program Files\PostgreSQ
L\9.4\bin\psql.EXE)

Server:     icegridnode                    running
Server:     Blitz-0                        active (pid = 7316, enabled)
Server:     DropBox                        inactive (disabled)
Server:     FileServer                     active (pid = 7348, enabled)
Server:     Indexer-0                      active (pid = 7408, enabled)
Server:     MonitorServer                  active (pid = 7420, enabled)
Server:     OMERO.Glacier2                 active (pid = 7480, enabled)
Server:     OMERO.IceStorm                 active (pid = 7500, enabled)
Server:     PixelData-0                    active (pid = 7512, enabled)
Server:     Processor-0                    active (pid = 7532, enabled)
Server:     Tables-0                       active (pid = 7552, enabled)
Server:     TestDropBox                    inactive (enabled)
Server:     OMERO.master                   active (running as LocalSystem)

Log dir:    D:\OmeroAdmin\var\log          exists

Log files:  Blitz-0.log                    7.0 MB        errors=11   warnings=57

Log files:  DropBox.log                    5.0 KB        errors=24   warnings=0

Log files:  FileServer.log                 2.0 KB
Log files:  Indexer-0.log                  95.0 KB
Log files:  MonitorServer.log              2.0 KB
Log files:  OMEROweb.log                   56.0 KB       errors=0    warnings=20
9
Log files:  OMEROweb_request.log           32.0 KB       errors=0    warnings=20
9
Log files:  PixelData-0.log                48.0 KB
Log files:  Processor-0.log                11.0 KB       errors=0    warnings=6

Log files:  Tables-0.log                   11.0 KB       errors=0    warnings=6

Log files:  TestDropBox.log                n/a
Log files:  master.err                     0.0 KB
Log files:  master.out                     0.0 KB
Log files:  Total size                     7.62 MB


Environment:OMERO_HOME=D:\OmeroAdmin
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:OMERO_USERDIR=(unset)
Environment:OMERO_TMPDIR=C:\TEMP
Environment:PATH=C:\Anaconda;C:\ProgramData\Oracle\Java\javapath;C:\Windows\syst
em32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v
1.0\;C:\Program Files\MATLAB\R2015a\runtime\win64;C:\Program Files\MATLAB\R2015a
\bin;C:\Program Files\MATLAB\R2014b\runtime\win64;C:\Program Files\MATLAB\R2014b
\bin;C:\Program Files\PostgreSQL\9.4\bin;C:\Anaconda\Scripts;D:\OmeroAdmin\bin;C
:\Ice\Ice35\bin;C:\Users\Vincent.GeekLU\AppData\Roaming\Dashlane\3.2.5.83379\bin
\Firefox_Extension\{442718d9-475e-452a-b3e1-fb1ee16b8e9f}\components;C:\Users\Vi
ncent.GeekLU\AppData\Roaming\Dashlane\3.2.6.89099\bin\Firefox_Extension\{442718d
9-475e-452a-b3e1-fb1ee16b8e9f}\components;C:\Users\Vincent.GeekLU\AppData\Roamin
g\Dashlane\3.5.0.89717\bin\Firefox_Extension\{442718d9-475e-452a-b3e1-fb1ee16b8e
9f}\components
Environment:PYTHONPATH=C:\Ice\Ice35\python
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=C:\Ice\Ice35\lib

OMERO SSL port:4064
OMERO TCP port:4063
OMERO data dir:'D:\\OmeroBinaries'            Exists? True      Is writable? Tru
e
OMERO temp dir:'C:\TEMP'                      Exists? True      Is writable? Tru
e   (Size: 0)

JVM settings: Blitz                         -Xmx7200m -XX:MaxPermSize=1g -XX:+Ig
noreUnrecognizedVMOptions # Settings({'max_system_memory': '48000', 'system_memo
ry': '60000'})
JVM settings: Indexer                       -Xmx4800m -XX:MaxPermSize=1g -XX:+Ig
noreUnrecognizedVMOptions # Settings({'max_system_memory': '48000', 'system_memo
ry': '60000'})
JVM settings: Pixeldata                     -Xmx24000m -XX:MaxPermSize=1g -XX:+I
gnoreUnrecognizedVMOptions # Settings({'max_system_memory': '48000', 'system_mem
ory': '60000', 'percent': '50'})
JVM settings: Repository                    -Xmx4800m -XX:MaxPermSize=1g -XX:+Ig
noreUnrecognizedVMOptions # Settings({'max_system_memory': '48000', 'system_memo
ry': '60000'})

OMERO.web status... [NOT STARTED]


I tested all the changes suggested above, including disabling 32 bit support in IIS, to no avail. As you can see above, I also changed the default Temp directory to C:\TEMP, and made sure my user account and the administrator had full access rights.

Let me know if you have any idea about how to fix this issue.
Thanks!
VPrevosto
 
Posts: 15
Joined: Wed Feb 25, 2015 12:42 am

Re: OMERO.web error: .lock file being used by another proces

Postby manics » Tue Jul 28, 2015 8:27 am

Hi

As the error message says:
Code: Select all
WARNING: Unless you **really** know what you are doing you should NOT be
using bin\omero web start on Windows with FastCGI.


If you're running IIS with the default configuration you shouldn't need to start OMERO.web. Could you give us the exact commands you ran to setup OMERO and IIS, and also the output of
Code: Select all
omero config get --hide-password


Thanks, Simon
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manics
Team Member
 
Posts: 261
Joined: Mon Oct 08, 2012 11:01 am
Location: Dundee

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