Upgrade from 5.0 to 5.2 on windows

[achessel]

Hi all,

I am finding myself in the position of having to update a windows 2008 server omero server from 5.0 to 5.2; thankfully support from windows is dropped so whatever happens it's the last time I ever have to do that...

After having (I think) updated everything, server start up fails with the following error:

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PS C:\Users\omero\Desktop\OMERO.server-5.2.7-ice36-b40> bin\omero admin start
WARNING: OMERO.server support for Windows will be removed in OMERO 5.3, see http://blog.openmicroscopy.org/tech-issues/f
uture-plans/deployment/2016/03/22/windows-support/
WARNING: OMERO.server support for Windows will be removed in OMERO 5.3, see http://blog.openmicroscopy.org/tech-issues/f
uture-plans/deployment/2016/03/22/windows-support/
Found default value: c:\omero_dist\var\master
Attempting to correct...
Converting from c:\omero_dist to C:\Users\omero\Desktop\OMERO.server-5.2.7-ice36-b40
Changes made: 6
No descriptor given. Using etc\grid\windefault.xml
Installing OMERO.master Windows service.
Successfully installed OMERO.master Windows service.
OMERO.master service startup failed: (2) The system cannot find the file specified.
OMERO.master service deleted.

It does not seem it started logging anything, so I am not sure which file that is...
'Ice' and 'omero' can be imported in python, Ice\bin is in the path. Must be something silly but... Any ideas?

Thanks for the help...

[Dominik]

Hi,

I'm not sure yet what the problem might be, but I'll try to replicate the update process on a Windows VM, will let you know later, if I can find out something useful.

Regards,
Dominik

[achessel]

Thanks for the help... Although it could be something wrong in my setup/configuration hard to replicate; I am just not sure what to test...

[Dominik]

Hi again,

I just tried a server upgrade from 5.0.0 to 5.2.7 following the server upgrade doc: http://www.openmicroscopy.org/site/supp ... grade.html
Didn't experience any problems.

The 5.0.0 was a standard installation, with the OMERO server in C:\OMERO.server.

The difference to your upgrade process was, that I renamed the old installation in C:\OMERO.server to C:\OMERO.server.old and copied the OMERO.server-5.2.7 to C:\OMERO.server, so that new server is in the same directory like the old one was before (as the upgrade documentation suggests). Additionally I saved the old server configuration beforehand with

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C:/OMERO.server/bin> omero config get > c:\server_config.properties

and restored it afterwards with:

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C:/OMERO.server/bin> omero config load c:\server_config.properties

Can you try to do that? I think the problem might be, that you're trying to start your new server from a different location than the old server.

Regards,
Dominik

[achessel]

Hi

thanks for the tips.
I could not really try it as I would have had to reinstall ice3.4 and revert various other changes of psql and python and whatnot, which I did not had the courage to do. But I copied the etc/grid/config.xml, which should have the all the necessary config, as said in the doc. Another config file and/or parameter which could be of use? I tried to go through the various config files I could find for a path which would be wrong but no chance so far. Maybe a path which should be read/writeable and is not?

I tried by going for 3.5 as provided compiled against python 2.7 by ome (before I used 3.6 from zeroc and the zeroc-ice pyhon package from pip), but no changes.

One question: the machine is isolated and do not have a direct access to the outside world (ie internet), would that be an issue?

thanks again
A.

[jmoore]

But I copied the etc/grid/config.xml, which should have the all the necessary config, as said in the doc.

Did you also try the get > properties && load < properties suggestion from Dom? There might be some formatting issue between the various versions in copying the file directly.

Another config file and/or parameter which could be of use? I tried to go through the various config files I could find for a path which would be wrong but no chance so far. Maybe a path which should be read/writeable and is not?

Not that I can think of off-hand. Did you make any modifications to the XML files in your original installation?

I tried by going for 3.5 as provided compiled against python 2.7 by ome (before I used 3.6 from zeroc and the zeroc-ice pyhon package from pip), but no changes.

i.e. you're stilling having the behavior shown in your first post? viewtopic.php?f=5&t=8240#p18029

One question: the machine is isolated and do not have a direct access to the outside world (ie internet), would that be an issue?

There shouldn't be a need, but certainly something unexpected could be happening. Do you have the "jstack" command available? If so, you could get a stack trace for the server process after startup in order to see if it's hanging due to networking issues.

~Josh.