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OMERO.qa offline?

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OMERO.qa offline?

Postby pkMyt1 » Thu May 02, 2013 6:40 pm

Hi
This might not be the correct place for this question. I was having a discussion with folks through OMERO.qa about a thumbnail problem but since this morning I have apparently not been able to answer the questions asked of me or upload the file requested. So, whats up and is there someway I can respond?
pkMyt1
 
Posts: 12
Joined: Sat Sep 29, 2012 2:07 am

Re: OMERO.qa offline?

Postby kennethgillen » Tue May 07, 2013 6:44 am

Hi Dennis,

If you could please paste any URLs that OMERO is generating which aren't working with the QA system, that would be very useful.

I was in discussion with wmoore who got in touch via the other relevant forum thread on Friday so I assume you are in touch with the team on this issue via this thread.

You can always upload to the QA system via http://qa.openmicroscopy.org.uk/ at any time via the 'send files' page - we know of no specific downtime with the QA system. Sorry for the trouble you were having.

Small files can also be uploaded via the forum's 'upload attachment' feature as well.

Best,

Kenny
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Posts: 254
Joined: Mon Nov 05, 2012 3:39 pm

Re: OMERO.qa offline?

Postby pkMyt1 » Thu May 09, 2013 2:55 am

I really think OMERO.qa hates me as it did it again. I was redirected with this URL https://www.openmicroscopy.org/qa2/?red ... back/6642/
I ended up here when I typed in a response to a question I was asked and hit send. When I go there now my response is not posted. I also can't login. When I try it pops up a new screen with an error message from the server. Here is the error I get and this occurs even with the URL you posted. I notice it appears to send the passwords in the clear. Should it do that?
Traceback (most recent call last):

File "/var/www/qa.openmicroscopy.org.uk/OMERO.qa/django/core/handlers/base.py", line 91, in get_response
response = callback(request, *callback_args, **callback_kwargs)

File "/var/www/qa.openmicroscopy.org.uk/OMERO.qa/omero_qa/qa/views.py", line 400, in login_processsing
user = authenticate(username=username, password=password)

File "/var/www/qa.openmicroscopy.org.uk/OMERO.qa/django/contrib/auth/__init__.py", line 36, in authenticate
user = backend.authenticate(**credentials)

File "/var/www/qa.openmicroscopy.org.uk/OMERO.qa/django/contrib/auth/backends.py", line 19, in authenticate
if user.check_password(password):

File "/var/www/qa.openmicroscopy.org.uk/OMERO.qa/django/contrib/auth/models.py", line 197, in check_password
return check_password(raw_password, self.password)

File "/var/www/qa.openmicroscopy.org.uk/OMERO.qa/django/contrib/auth/models.py", line 53, in check_password
algo, salt, hsh = enc_password.split('$')

ValueError: too many values to unpack


<ModPythonRequest
path:/qa/login/,
GET:<QueryDict: {}>,
POST:<QueryDict: {u'username': [u'pkMyt1'], u'password': [u'******']}>,
COOKIES:{'sessionid': '9488819d8619b74a8dd312d3e9cb6eb0'},
META:{'AUTH_TYPE': None,
'CONTENT_LENGTH': 0L,
'CONTENT_TYPE': None,
'GATEWAY_INTERFACE': 'CGI/1.1',
'HTTP_ACCEPT': 'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8',
'HTTP_ACCEPT_ENCODING': 'gzip, deflate',
'HTTP_ACCEPT_LANGUAGE': 'en-US,en;q=0.5',
'HTTP_CONNECTION': 'keep-alive',
'HTTP_CONTENT_LENGTH': '36',
'HTTP_CONTENT_TYPE': 'application/x-www-form-urlencoded',
'HTTP_COOKIE': 'sessionid=9488819d8619b74a8dd312d3e9cb6eb0',
'HTTP_HOST': 'qa.openmicroscopy.org.uk',
'HTTP_REFERER': 'http://qa.openmicroscopy.org.uk/',
'HTTP_USER_AGENT': 'Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0',
'PATH_INFO': u'/qa/login/',
'PATH_TRANSLATED': None,
'QUERY_STRING': None,
'REMOTE_ADDR': '184.3.230.205',
'REMOTE_HOST': None,
'REMOTE_IDENT': None,
'REMOTE_USER': None,
'REQUEST_METHOD': 'POST',
'SCRIPT_NAME': '',
'SERVER_NAME': 'qa.openmicroscopy.org.uk',
'SERVER_PORT': 80,
'SERVER_PROTOCOL': 'HTTP/1.1',
'SERVER_SOFTWARE': 'mod_python'}>
pkMyt1
 
Posts: 12
Joined: Sat Sep 29, 2012 2:07 am

Re: OMERO.qa offline?

Postby kennethgillen » Thu May 09, 2013 6:59 am

Hi Dennis,

Sorry for the trouble it's giving you. Much appreciate you taking the time to sumbit this here, and will take a look at the URLs and the web logs and try to figure out why it's leading you down a path like this.

Best,

Kenny
kennethgillen
 
Posts: 254
Joined: Mon Nov 05, 2012 3:39 pm

Re: OMERO.qa offline?

Postby kennethgillen » Thu May 09, 2013 9:11 pm

Hi Dennis,

pkMyt1 wrote:I really think OMERO.qa hates me as it did it again. I was redirected with this URL https://www.openmicroscopy.org/qa2/?red ... back/6642/


The link you have included here is the correct one to our current QA system, but I notice when trying to view the same feedback with our old QA system at qa.openmicroscopy.org/qa/, after I attempt to enter my login credentials, I get exactly the same error message as you are receiving below.

The 'SERVER_NAME': 'qa.openmicroscopy.org.uk' also suggests that you've tried to log into our old QA system, and the web server logs seem to concur. It would be of use to know if OMERO has pointed you at this old QA system somehow.

Perhaps you followed the link in the email that was sent to you from the QA system? It appears that this link sent out initially in the reported email is in fact a link to the old system. I have raised a bug for this: #10862

Regarding passwords in plaintext - the connection is over an SSL encrypted connection, so there should be no passwords travelling in cleartext.

Best,

Kenny
kennethgillen
 
Posts: 254
Joined: Mon Nov 05, 2012 3:39 pm

Re: OMERO.qa offline?

Postby pkMyt1 » Fri May 10, 2013 1:11 pm

Kenny
Omero sent me there originally. I followed an email link to go back and answer questions. Sometimes I could post a response and other times I could not.
pkMyt1
 
Posts: 12
Joined: Sat Sep 29, 2012 2:07 am


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